{"id":179989,"date":"2024-02-16T10:31:33","date_gmt":"2024-02-16T10:31:33","guid":{"rendered":"http:\/\/realbusiness.co.uk\/?p=179989"},"modified":"2024-02-16T10:35:53","modified_gmt":"2024-02-16T10:35:53","slug":"turning-tension-collaboration-tips-resolving-conflict-manager","status":"publish","type":"post","link":"https:\/\/realbusiness.co.uk\/turning-tension-collaboration-tips-resolving-conflict-manager","title":{"rendered":"Turning Tension Into Collaboration: Tips For Resolving Conflict With Your Manager"},"content":{"rendered":"<div class='booster-block booster-read-block'><\/div><p><em>By Claire Ren\u00e9e Thomas, Mindset and Mindfulness Coach, Founder of Reaching My Best<\/em><\/p>\n<p><b>Those who have encountered workplace conflicts can vividly recall the challenges and their profound impact. Managerial conflicts possess the capacity to disrupt both professional and personal spheres, creating a hostile environment that extends beyond the workplace.\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The anticipation of encountering a manager, whether in-person at the office or through virtual meetings, can evoke a sense of apprehension. The stress and anxiety from these conflicts don&#8217;t solely affect the individual but extend to their personal relationships, impacting partners, children, and friends alike. In a business context, addressing and mitigating such conflicts is crucial to maintaining a productive and harmonious work environment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The tips to resolve conflict and to develop a collaborative working relationship fall into two categories; those that will help manage your day-to-day interactions and those that will help to resolve the conflict.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Tips to manage day-to-day interactions<\/span><\/h2>\n<p><b>Practising pausing before you respond<\/b><span style=\"font-weight: 400;\"> \u2013 all too often when we don\u2019t get on with our manager we jump to a sometimes defensive response too easily. If you use your breath to help you pause, then you can use that time to think about how you want to respond rather than responding with an automatic unconscious reply.\u00a0<\/span><\/p>\n<p><b>Seek clarification before you commit to a task \u2013<\/b><span style=\"font-weight: 400;\"> when used in conjunction with a pause, ask a question to understand what is being asked of you before you say Yes. Ask your manager what their priority is for the tasks you have to complete and discuss what is feasible. This practice helps ensure that neither party over-commits or under-delivers and is more likely to keep everyone happy!<\/span><\/p>\n<p><b>Keep a \u201cpaper trail\u201d<\/b><span style=\"font-weight: 400;\"> \u2013 although it might seem sceptical, confirm any verbal agreements in an email. It helps avoid future conflict on who said what.\u00a0<\/span><\/p>\n<p><b>Plan a self-care routine<\/b><span style=\"font-weight: 400;\"> \u2013 workplace conflict can impact your mental wellbeing. Look after yourself by creating some space between you and work at the end of each day e.g. reading a book on the journey home, walking the dog for 10 minutes. You\u2019ll find that you have more relaxed home time.<\/span><\/p>\n<p><b>Visualise the day ahead<\/b><span style=\"font-weight: 400;\"> \u2013 start each day reviewing what is on the agenda. Take a moment to visualise what a good day would look like, consider what might get in the way and plan non-emotional responses to any challenges.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Tips to resolve\u00a0 conflict<\/span><\/h2>\n<p><b>Look inwards<\/b><span style=\"font-weight: 400;\"> &#8211; when we are in conflict with someone, we automatically go to what they \u201cshould\u201d be doing differently. We assume that we are the aggrieved party and that we have been and are doing everything \u201cright\u201d. However, it takes two to tango! Consider what your behaviours are. Spend some time thinking about how the conflict makes you feel and what that may trigger about what you believe about yourself.\u00a0<\/span><\/p>\n<p><b>Observe and reflect on your manager\u2019s behaviour<\/b><span style=\"font-weight: 400;\"> \u2013 just as you have look inwards, consider what it would be like to be in your manager\u2019s shoes? Why might they be behaving as they are? How might that make them feel? Cultivating empathy for the other person brings a more compassionate energy to conflict resolution.\u00a0\u00a0<\/span><\/p>\n<p><b>Consider the working environment at its impact<\/b><span style=\"font-weight: 400;\"> \u2013 we are all influenced by the environments that we find ourselves in, so it\u2019s also important to consider how your workplace environment may be contributing to the conflict. Are there upcoming redundancies or promotions? Is the company thriving or only just surviving? What does the greater economic climate look like? Uncertain or strong? How might this impact your and your manager\u2019s behaviour and be contributing to the conflict?\u00a0<\/span><\/p>\n<p><b>Use a strengths or personality assessment<\/b><span style=\"font-weight: 400;\"> \u2013 there are many assessments that can be used to understand the team\u2019s strengths and weaknesses. <\/span><a href=\"https:\/\/www.themyersbriggs.com\/\"><span style=\"font-weight: 400;\">Myers Briggs<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.facet5global.com\/home\/\"><span style=\"font-weight: 400;\">Facet5<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/www.gallup.com\/cliftonstrengths\/en\/252137\/home.aspx\"><span style=\"font-weight: 400;\">CliftonStrengths<\/span><\/a><span style=\"font-weight: 400;\"> are popular. <\/span><a href=\"https:\/\/www.positiveintelligence.com\/saboteurs\/\"><span style=\"font-weight: 400;\">Positive Intelligence\u2019s Saboteur Quiz<\/span><\/a><span style=\"font-weight: 400;\"> is powerful because it helps identify self-sabotaging behaviours that we all have, cultivating compassion and kindness which in turn help improve team productivity as well as build mental fitness and wellbeing.\u00a0<\/span><\/p>\n<p><b>Schedule a meeting with your manager<\/b><span style=\"font-weight: 400;\"> \u2013 ask to speak to them about ideas you have for improving your ways of working with each other to help the team\u2019s productivity. This proactive, collaborative approach will set the foundation for a positive conversation where new ideas can be generated.\u00a0<\/span><\/p>\n<p><b>Own how you feel<\/b><span style=\"font-weight: 400;\"> \u2013 share how you feel when certain behaviours are displayed. For example \u2013 \u201cWhen you talk over me, I feel unheard.\u201d This is a powerful statement for two reasons; the first is that it clearly and succinctly articulates a specific behaviour and secondly the feeling is yours to have. You can\u2019t be denied it by anyone. When your manager knows how you feel it\u2019s human instinct to want to do something different. It therefore opens a door to a dialogue about how things could be different.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many of us run a mile to avoid facing conflict or we please others to keep things on an even keel, yet when we know how to face conflict head on it can be a rewarding, liberating experience and an opportunity for self-development. In fact, it is perfectly possible to turn the tension into a more productive workplace collaboration.<\/span><\/p>\n<h3><b>About Claire Ren\u00e9e Thomas<\/b><span style=\"font-weight: 400;\">, <\/span><b>Mindset and Mindfulness Coach, Founder of Reaching My Best<\/b><\/h3>\n<p><a href=\"https:\/\/cfbkf04.na1.hs-sales-engage.com\/Ctc\/T+23284\/cFbKF04\/Jks2-6qcW69sMD-6lZ3pZW3RCJbb8BFjfkW9kGQ1k2rQ05JW8T6QGK8BcF4mVS5KRt1Fk75CW8C-RwH5DJ8JSW806sK2490FHVW3Wywmy4d5pRBW3Xq3lh5TdlWGW2ds2rK8YZ6bCVYRCDf2gkss5W7FVyvC3lhj02N3_qySnvMcKJMqz6lr-zQXdW7b7Bmz3Rh5ZSW8LkM0d8lBktWW5xM7jp9c650-W2ZwfB27XkShqW7-r6sh8ZYM8CW7nqpLj3CzsxzV2kRYh4kst6ff3Kt1wl04\"><b>https:\/\/reachingmybest.com\/<\/b><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Claire Ren\u00e9e Thomas, founder of Reaching My Best, is a mindset and mindfulness coach, and one of the few certified mental fitness coaches in the UK. Her passion and focus is on guiding and empowering women to unlock their full potential and overcome any obstacles they may be facing personally or professionally. Her mission is not just to guide individuals to greater fulfilment, but to empower them to lead rewarding, purpose-driven lives.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a coach, Claire recognises the pivotal role that our mindset and mental well-being play in achieving meaningful and sustainable success. Through her expertise in mindfulness practices, she equips her clients with tools to navigate challenges with resilience, clarity and focus.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With a professional background spanning over 25 years in the telecoms sector, management consulting, digital startups and interior design, Claire can offer a unique perspective and adapt to any situation.\u00a0\u00a0<\/span><span style=\"font-weight: 400;\">With Reaching My Best, Claire\u2019s goal is to inspire as many women around the world as possible to unlock their true potential.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Based in Kent, Claire lives with her husband and two daughters, who were her inspiration for starting Reaching My Best.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Claire Ren\u00e9e Thomas, Mindset and Mindfulness Coach, Founder of Reaching My Best Those who have encountered workplace conflicts can vividly recall the challenges and their profound impact. Managerial conflicts possess the capacity to disrupt both professional and personal spheres, creating a hostile environment that extends beyond the workplace.\u00a0 The anticipation of encountering a manager, [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":180001,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false,"footnotes":""},"categories":[11014],"tags":[],"class_list":["post-179989","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-interviews"],"views":1207,"_links":{"self":[{"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/posts\/179989","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/comments?post=179989"}],"version-history":[{"count":0,"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/posts\/179989\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/media\/180001"}],"wp:attachment":[{"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/media?parent=179989"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/categories?post=179989"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/tags?post=179989"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}