{"id":169484,"date":"2022-07-18T09:31:28","date_gmt":"2022-07-18T08:31:28","guid":{"rendered":"http:\/\/realbusiness.co.uk\/?p=169484"},"modified":"2024-09-06T11:44:49","modified_gmt":"2024-09-06T10:44:49","slug":"5-types-sales-enablement-content-need-business-tips-create","status":"publish","type":"post","link":"https:\/\/realbusiness.co.uk\/5-types-sales-enablement-content-need-business-tips-create","title":{"rendered":"5 Types of Sales Enablement Content You Need for Your Business (and Tips on How to Create It)"},"content":{"rendered":"<div class='booster-block booster-read-block'><\/div><p><strong>If you\u2019re a marketer putting together content to create brand awareness, you might think sales enablement content sits outside of your remit \u2013 or at least, that it comes to a few steps further along in the customer journey. But, when it comes to content creation, keeping <a href=\"https:\/\/www.envato.com\/blog\/marketing-trends\/\">marketing<\/a> and sales teams separate can be a mistake, and in fact, means both are losing out.<\/strong><\/p>\n<p><strong>In this article, we\u2019ll look at five types of sales enablement content, as well as tips for creating it and integrating it with your <a href=\"https:\/\/www.envato.com\/blog\/create-a-social-media-strategy\/\">content strategy<\/a>.<\/strong><\/p>\n<h2><b>What is sales enablement content?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">So first of all, what exactly is sales enablement content? Put simply, it\u2019s any content that reinforces your brand narrative and provides an experience to your user or audience, leading up to making a sale or converting your prospective customer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While either the marketing or sales teams might be directly responsible for creating their content (and remember, even if there are shared roles, it is important to delineate the <\/span><a href=\"http:\/\/realbusiness.co.uk\/what-does-a-sales-and-marketing-department-do#:~:text=Sales%20and%20marketing%20are%20responsible,and%20have%20new%20products%20introduced.\"><span style=\"font-weight: 400;\">sales and marketing department functions<\/span><\/a><span style=\"font-weight: 400;\">), each department should be informing the other. To the same end, it\u2019s also really important to know and communicate <\/span><a href=\"http:\/\/realbusiness.co.uk\/difference-sales-manager-marketing-manager\"><span style=\"font-weight: 400;\">the difference between sales managers and marketing managers<\/span><\/a><span style=\"font-weight: 400;\">. Collaborating on sales enablement content means the sales team can work productively with their assets, and the marketing team can focus closely on delivering content that works to assist the sales funnel.<\/span><\/p>\n<h2><b>How to create a sales enablement content strategy<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The next question is, how do you create sales enablement content? As with all marketing and sales efforts, it starts with a strategy \u2013 and that means <\/span><a href=\"http:\/\/realbusiness.co.uk\/sales-marketing-plan\"><span style=\"font-weight: 400;\">creating a well-structured and detailed sales and marketing plan<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While the marketing team should bring a deep understanding of the target customer to life, the sales team should be able to inform the content strategy with data and statistics. Together, you should decide on your goals for sales enablement content. Do you need to improve your lead generation with long-form content? Do you want to build trust with your audience by better leveraging your testimonials? Or, do your sales presentations need to be working harder?<\/span><\/p>\n<h2><b>Types of sales enablement content<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">With a strategy in place, you\u2019ll be ready to get started on the content itself. Sales enablement content can be anything from explainer videos, testimonials, and case studies, to blog posts and white papers, interactive content, presentations, or sales scripts. Here, we\u2019ll look in detail at five types of sales enablement content you should be developing.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Case studies &amp; testimonials<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Often, the most convincing way to build trust with new and potential customers is by sharing positive feedback from existing customers. This is an age-old strategy for both marketing and sales: it involves showing rather than telling.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While not developed directly as sales enablement content, testimonials and case studies can and should be used as part of a cohesive content journey.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re struggling with the kind of content you have so far, try to develop testimonials that address salient parts of your service or product. In other words, you can try prompting customers with specific questions, instead of using an open-ended prompt, such as \u2018how was your experience?\u2019<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, on the website homepage for meal kit company HelloFresh, the testimonials featured highlight some of the brand\u2019s key USPs: healthy food, convenience, and quality tasting meals.<\/span><\/p>\n<figure id=\"attachment_169485\" aria-describedby=\"caption-attachment-169485\" style=\"width: 799px\" class=\"wp-caption aligncenter\"><img fetchpriority=\"high\" decoding=\"async\" class=\" wp-image-169485 lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"http:\/\/realbusiness.co.uk\/wp-content\/uploads\/2022\/07\/Image-18-07-2022-at-09.10-300x107.jpg\" alt=\"\" width=\"799\" height=\"285\" \/><figcaption id=\"caption-attachment-169485\" class=\"wp-caption-text\"><noscript><img decoding=\"async\" class=\" wp-image-169485 lazyload\" src=\"http:\/\/realbusiness.co.uk\/wp-content\/uploads\/2022\/07\/Image-18-07-2022-at-09.10-300x107.jpg\" alt=\"\" width=\"799\" height=\"285\" srcset=\"https:\/\/realbusiness.co.uk\/wp-content\/uploads\/2022\/07\/Image-18-07-2022-at-09.10-300x107.jpg 300w, https:\/\/realbusiness.co.uk\/wp-content\/uploads\/2022\/07\/Image-18-07-2022-at-09.10.jpg 635w\" sizes=\"(max-width: 799px) 100vw, 799px\" \/><\/noscript> Source: <a href=\"https:\/\/www.hellofresh.co.uk\/\">https:\/\/www.hellofresh.co.uk\/<\/a>\u00a0<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">With case studies you have a little more control. Typically, marketers use three types of case studies: client case studies which cover (at a high level) the approach and outcomes of the solution you delivered; implementation case studies where you will take the client case study and go into the execution in detail; and explanatory case studies, which look at a company\u2019s strategy and why it worked (usually, this is written as an observation).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a general rule for any of these types of case studies, make sure you provide solid details. This anchors the case study in real insight and communicates what a customer can expect to get out of a transaction with your brand.\u00a0<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>eBooks and white papers<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Long-form written reports, such as eBooks and white papers, are great sales enablement tools that are often overlooked.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">First, a white paper is a detailed report that outlines the best approach to a particular problem and justifies why that is the best approach. For any kind of commercial company, they can help to establish a brand as an expert voice in the field. If your marketing informs your sales team and vice ver<\/span>sa, your white papers will be more effective &#8211; and good white papers should be working for lead generation. <span>For example, <\/span><a href=\"https:\/\/storage.googleapis.com\/gfw-touched-accounts-pdfs\/google-cloud-security-and-compliance-whitepaper.pdf\"><span>the following whitepaper was released by Google<\/span><\/a><span>, explaining the efficiency of Google Cloud products in keeping a user\u2019s data secure. It\u2019s authoritative and well researched, and importantly, simply designed and easy to read.<\/span><\/p>\n<figure id=\"attachment_169486\" aria-describedby=\"caption-attachment-169486\" style=\"width: 262px\" class=\"wp-caption alignleft\"><img decoding=\"async\" class=\"size-medium wp-image-169486 lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"http:\/\/realbusiness.co.uk\/wp-content\/uploads\/2022\/07\/Screenshot-2022-07-18-at-09.13.36-262x300.png\" alt=\"\" width=\"262\" height=\"300\" \/><figcaption id=\"caption-attachment-169486\" class=\"wp-caption-text\"><noscript><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-169486 lazyload\" src=\"http:\/\/realbusiness.co.uk\/wp-content\/uploads\/2022\/07\/Screenshot-2022-07-18-at-09.13.36-262x300.png\" alt=\"\" width=\"262\" height=\"300\" srcset=\"https:\/\/realbusiness.co.uk\/wp-content\/uploads\/2022\/07\/Screenshot-2022-07-18-at-09.13.36-262x300.png 262w, https:\/\/realbusiness.co.uk\/wp-content\/uploads\/2022\/07\/Screenshot-2022-07-18-at-09.13.36.png 278w\" sizes=\"(max-width: 262px) 100vw, 262px\" \/><\/noscript> Source: <a href=\"https:\/\/storage.googleapis.com\/gfw-touched-accounts-pdfs\/google-cloud-security-and-compliance-whitepaper.pdf\">https:\/\/storage.googleapis.com\/gfw-touched-accounts-pdfs\/google-cloud-security-and-compliance-whitepaper.pdf<\/a><\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Similarly, eBooks can be used as a lead generation tool, as they\u2019re downloadable, and can provide more value for your customer compared to reading a blog or watching a video. An eBook also allows you to go into a greater amount of detail to build your authority, as you deep-dive into comprehensively answering your customers\u2019 questions or pain points. Beware though, this kind of long-form content runs the risk of being skimmed over \u2013 so a simple and clear design (as in this example whitepaper from Google) will serve you best.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Sales scripts or playbooks<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">A sales script or a playbook is a more traditional type of sales enablement content, which essentially sets out prescribed or likely talking points for the sales team to use. Unlike lead-generating content, such as eBooks and white papers, sales scripts come in at a later stage of the sales funnel. They should equip your sales rep for challenging situations, providing a guide to the best way to approach various eventualities. As they come at a crucial stage where the customer is making the decision to convert, it\u2019s even more important to get the content right.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">There are a few key things to focus on in any sales script. Firstly, you should ensure that anything included is consistent with the information that has come before. There should be no surprises, and ideally, it should include new, persuasive information to bring your customer across the line to the purchase decision.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Continually improving the sales script is also important. Leave room for improvisation, and if you\u2019re a marketer writing the script, make sure you\u2019re inviting regular feedback from your sales team. Highlight the benefits of your product or service, but ensure you\u2019re ready to address common pain points (solving a problem is very likely the reason your customer is talking to you!)<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Sales presentations<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Sales presentations should not be left solely to the sales team to create. Equally, if marketing is the only team working on these presentations, it\u2019s easy to end up with a deck that lacks cohesion or doesn\u2019t follow the typical journey for the customer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As well as communicating the right ideas, the presentation itself is vital. You can skip a whole lot of design time (and expertise, if you\u2019re not working with a design team) by using templates for your decks. Using presentation templates also helps with consistency, especially when you\u2019re creating a range of decks at pace. That said, you can still use a pretty high level of customization \u2013 take a look at this <\/span><a href=\"https:\/\/elements.envato.com\/lp\/create\/presentation-templates\/\"><span style=\"font-weight: 400;\">guide to presentation te<\/span><\/a><a href=\"https:\/\/elements.envato.com\/lp\/create\/presentation-templates\/\"><span>mplates<\/span><\/a><span>.<\/span><\/p>\n<figure id=\"attachment_169487\" aria-describedby=\"caption-attachment-169487\" style=\"width: 300px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-169487 size-medium lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"http:\/\/realbusiness.co.uk\/wp-content\/uploads\/2022\/07\/Screenshot-2022-07-18-at-09.20.15-300x224.png\" alt=\"\" width=\"300\" height=\"224\" \/><figcaption id=\"caption-attachment-169487\" class=\"wp-caption-text\"><noscript><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-169487 size-medium lazyload\" src=\"http:\/\/realbusiness.co.uk\/wp-content\/uploads\/2022\/07\/Screenshot-2022-07-18-at-09.20.15-300x224.png\" alt=\"\" width=\"300\" height=\"224\" srcset=\"https:\/\/realbusiness.co.uk\/wp-content\/uploads\/2022\/07\/Screenshot-2022-07-18-at-09.20.15-300x224.png 300w, https:\/\/realbusiness.co.uk\/wp-content\/uploads\/2022\/07\/Screenshot-2022-07-18-at-09.20.15.png 399w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/noscript> Source: <a href=\"https:\/\/www.slideshare.net\/ryangum\/snapchat-advertising-sales-deck\">https:\/\/www.slideshare.net\/ryangum\/snapchat-advertising-sales-deck <\/a><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">For an example of a sales presentation that\u2019s tightly on brand and communicates the sales message, look to this one from Snapchat Advertising. It clearly calls out its main selling points, backs them up with stats and examples, and presents everything in a highly visual way with graphs, charts, and success rates.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Webinars<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We\u2019ve touched briefly on explainer videos as a type of content that adds value for customers, but you can take this further by creating a webinar. Similar to a white paper, eBook, or blog post, a webinar can help you delve into a particular topic in a more immersive and interactive way.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For an easy approach, a webinar could be based on a product demonstration. In fact, we\u2019re seeing more <\/span><a href=\"http:\/\/realbusiness.co.uk\/saas-companies-increasing-conversions-perfect-sales-demonstrations\"><span style=\"font-weight: 400;\">companies using sales demonstrations to increase conversions<\/span><\/a><span style=\"font-weight: 400;\">. This can be a live event, giving your customers a real-time, authentic look at what your product or service can do for them, which you can record and make available for on-demand future use.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A webinar with interactive elements can also help to gather more information for both the marketing and sales team to ensure they\u2019re on the right track \u2013 for example, by using polls throughout the session or with a few key feedback questions afterward.<\/span><\/p>\n<figure id=\"attachment_169488\" aria-describedby=\"caption-attachment-169488\" style=\"width: 372px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-169488 lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"http:\/\/realbusiness.co.uk\/wp-content\/uploads\/2022\/07\/Screenshot-2022-07-18-at-09.22.33-300x285.png\" alt=\"\" width=\"372\" height=\"353\" \/><figcaption id=\"caption-attachment-169488\" class=\"wp-caption-text\"><noscript><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-169488 lazyload\" src=\"http:\/\/realbusiness.co.uk\/wp-content\/uploads\/2022\/07\/Screenshot-2022-07-18-at-09.22.33-300x285.png\" alt=\"\" width=\"372\" height=\"353\" srcset=\"https:\/\/realbusiness.co.uk\/wp-content\/uploads\/2022\/07\/Screenshot-2022-07-18-at-09.22.33-300x285.png 300w, https:\/\/realbusiness.co.uk\/wp-content\/uploads\/2022\/07\/Screenshot-2022-07-18-at-09.22.33.png 389w\" sizes=\"(max-width: 372px) 100vw, 372px\" \/><\/noscript> Source: <a href=\"https:\/\/learning.sproutsocial.com\/series\/welcome-to-sprout\">https:\/\/learning.sproutsocial.com\/series\/welcome-to-sprout <\/a><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">As an example, software company <\/span><a href=\"https:\/\/sproutsocial.com\/about\/\"><span style=\"font-weight: 400;\">Sprout Social<\/span><\/a><span style=\"font-weight: 400;\"> focuses on social media management and analytics and offers a suite of live training via webinars. With classifications from \u2018Fundamentals\u2019 up to \u2018Power Users\u2019, customers can sign up for live sessions, or tune into recent recordings to get the content right away.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">To wrap up\u2026<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Now that you have an idea of what makes for effective sales enablement content, your next step is to get some of these assets in place. Start small \u2013 you might already have testimonials or case studies ready to repurpose \u2013 and then start thinking about how long-form or interactive content could work for your brand. Most importantly, make sure you build and nurture a collaborative relationship between your sales and marketing teams.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For more from RealBusiness, check out their range of tips, tricks, and best practices on <\/span><a href=\"http:\/\/realbusiness.co.uk\/category\/advice\/sales-and-marketing\"><span style=\"font-weight: 400;\">sales and marketing topics here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019re a marketer putting together content to create brand awareness, you might think sales enablement content sits outside of your remit \u2013 or at least, that it comes to a few steps further along in the customer journey. But, when it comes to content creation, keeping marketing and sales teams separate can be a mistake, and in fact, means both are losing out. In this article, we\u2019ll look at five types of sales enablement content, as well as tips for creating it and integrating it with your content strategy.<\/p>\n","protected":false},"author":25923,"featured_media":169489,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false,"footnotes":""},"categories":[2001],"tags":[11976,11932],"class_list":["post-169484","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sales-and-marketing","tag-rb-2022","tag-rb-july"],"views":5635,"_links":{"self":[{"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/posts\/169484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/users\/25923"}],"replies":[{"embeddable":true,"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/comments?post=169484"}],"version-history":[{"count":0,"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/posts\/169484\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/media\/169489"}],"wp:attachment":[{"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/media?parent=169484"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/categories?post=169484"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/tags?post=169484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}