{"id":12480,"date":"2016-03-24T09:30:00","date_gmt":"2016-03-24T10:30:00","guid":{"rendered":"http:\/\/rb.dev.caspianmedia.com\/uncategorized\/2016\/03\/24\/the-most-effective-reward-programmes-in-the-world\/"},"modified":"2021-07-06T16:12:27","modified_gmt":"2021-07-06T15:12:27","slug":"the-most-effective-reward-programmes-in-the-world","status":"publish","type":"post","link":"https:\/\/realbusiness.co.uk\/the-most-effective-reward-programmes-in-the-world","title":{"rendered":"The most effective reward programs in the world"},"content":{"rendered":"<div class='booster-block booster-read-block'><\/div><p>A 2015 study found that the <a href=\"http:\/\/realbusiness.co.uk\/article\/29139-loyalty-schemes-can-dramatically-increase-uk-retailers-basket-value\">businesses including loyalty schemes in operations can increase basket value by some 120 per cent<\/a>, while just 22 per cent of retailers said they have never had such a program available.<\/p>\n<p>&#8220;We believe that this is still a largely untapped area, with potential to be really beneficial to both retailers and to those taking part in the reward scheme,&#8221; said Chris Heather, director at Trusted Loyalty Partners.<\/p>\n<p>&#8220;We hope that more retailers open up to the possibilities created by loyalty schemes. Its a safe and effective strategy to not only encourage shoppers into your store but also to increase their average basket spend value.<\/p>\n<p>In the event your company is one of the 22 per cent avoiding the opportunity of building loyalty, we&#8217;ve highlighted four businesses from various sectors to detail how they&#8217;re building a rapport with customers.<\/p>\n<p class=\"article__image\"><img decoding=\"async\" class=\"lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"http:\/\/rb.dev.caspianmedia.com\/wp-content\/uploads\/2016\/03\/media.caspianmedia.comimage883936d82cb1a9142211dcf1d07db328-2d73989d2d9ebdb3332c5164434029c87b5c8850.jpg\" alt=\"\" \/><noscript><img decoding=\"async\" class=\"lazyload\" src=\"http:\/\/rb.dev.caspianmedia.com\/wp-content\/uploads\/2016\/03\/media.caspianmedia.comimage883936d82cb1a9142211dcf1d07db328-2d73989d2d9ebdb3332c5164434029c87b5c8850.jpg\" alt=\"\" \/><\/noscript><\/p>\n<p><strong>(1) Nando&#8217;s Nando&#8217;s Card<\/strong><\/p>\n<p>Referring to dining at Nandos as cheeky is commonplace among the chicken restaurant chains diners. In fact, <a href=\"http:\/\/www.buzzfeed.com\/alanwhite\/going-to-westfield-with-the-archbishop-of-banterbury\">the term cheeky Nandos exploded last summer<\/a> when it was revealed that Americans are struggling to come to terms with the British expression of endearment.<\/p>\n<p>For commoners like myself, we can appreciate the Nandos Card, a great loyalty scheme that lets customers win a freebie with roughly every three purchases securing a free whole chicken when they make ten buys.<\/p>\n<p>However, there is something a bit more rewarding for those in the spotlight the Nandos Black Card. The holy grail of rewards grants the owner free Nandos for a year, with musicians including Ed Sheeran and Example among known owners.<\/p>\n<p>One teenage fan of the brand, who spends 1,500 a year dining at the restaurants, went as far as to <a href=\"http:\/\/www.huffingtonpost.co.uk\/2014\/05\/08\/nandos-tattoo-bradley-holman_n_5286527.html\">get the Nandos logo tattooed on his backside in attempt to secure a hallowed card. Access was denied.<\/a><\/p>\n<p><strong>Check out the videos below for confirmation of the Nandos Black Card and the sheer love some customers have for the brand:<\/strong><\/p>\n<p class=\"article__video\"><iframe class=\"lazyload\" data-src=\"http:\/\/www.youtube.com\/embed\/A5K5YROURT0\" width=\"900\" height=\"500\" frameborder=\"0\"><\/iframe><\/p>\n<p class=\"article__video\"><iframe class=\"lazyload\" data-src=\"http:\/\/www.youtube.com\/embed\/6fwHLMtNi8s wmode=transparent&amp;autoplay=0\" width=\"900\" height=\"500\" frameborder=\"0\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p class=\"article__link article__link--visit\"><a class=\"button\" data-wpil=\"url\" href=\"http:\/\/realbusiness.co.uk\" data-icon=\"????\">Bookatable CEO: SMEs can learn from fierce food sector to maintain customer loyalty<\/a><\/p>\n<p>&nbsp;<\/p>\n<p class=\"article__image\"><img decoding=\"async\" class=\"lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"http:\/\/rb.dev.caspianmedia.com\/wp-content\/uploads\/2016\/03\/media.caspianmedia.comimageb34a6dc7f7c069ed0d702bca74180982-35bd8c3dd05aeb7c4cdd23b093c0ab8535379393.jpg\" alt=\"\" \/><noscript><img decoding=\"async\" class=\"lazyload\" src=\"http:\/\/rb.dev.caspianmedia.com\/wp-content\/uploads\/2016\/03\/media.caspianmedia.comimageb34a6dc7f7c069ed0d702bca74180982-35bd8c3dd05aeb7c4cdd23b093c0ab8535379393.jpg\" alt=\"\" \/><\/noscript><\/p>\n<p><strong>(2) Marriott Marriott Rewards<\/strong><\/p>\n<p>As a member of Marriott Rewards, which is free to join, basic privileges include WiFi, mobile check-in and exclusive offers at selected venues such as discounts and food.<\/p>\n<p>And with points accumulated with each purchase, there are more than 250 ways to spend them, including room upgrades, free nights, vehicle rental and shopping.<\/p>\n<p>But, for travellers ready to take things up a notch, there are also Silver Elite, Gold Elite and Platinum Elite memberships, which can be achieved with over ten stays, 50 stays and 75 stays respectively.<\/p>\n<p>Elite benefits vary based on the card in the users possession, but late checkout, lounge access, free local calls and reduced international calls are among the goods, making it ideal whether it&#8217;s travel for business or pleasure.<\/p>\n<p>The perk of choosing Marriott is its global presence, which boasts over 4,000 venues, with benefits and points also available at the chains premium hotel lines, including the JW Marriott, Autograph and Renaissance.<\/p>\n<p>With 55m members, Marriott must be doing something right. In March 2016, the service teamed with Twitters live video service Periscope and Universal Music to provide customers with exclusive performances from SXSW.<\/p>\n<p>Being one of a select few brands asked to participate in Twitters pilot demonstrates how Marriott Rewards has been seeking new ways to engage our members to bring them unique, live and intimate experiences,&#8221; said Amanda Moore, senior director of social &amp; digital marketing for Marriott Rewards.<\/p>\n<h4><em>Continue reading on the next page for the schemes that can help you look good while flying to a Marriott.<\/em><\/h4>\n<p><a style=\"line-height: 18.2px;\" href=\"https:\/\/plus.google.com\/u\/0\/116298058097307117942rel=author\" rel=\"author\">By Zen Terrelonge<\/a><\/p>\n<p><em>Image: <a href=\"http:\/\/www.shutterstock.com\/pic-228878062\/stock-photo-award-of-victory.htmlsrc=3qIaPikNc9ZJ9oMyYF3XNA-1-7\">Shutterstock<\/a><\/em><\/p>\n<p><!--nextpage--><\/p>\n<p class=\"article__image\"><img decoding=\"async\" class=\"lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"http:\/\/rb.dev.caspianmedia.com\/wp-content\/uploads\/2016\/03\/media.caspianmedia.comimaged633dbd5bc5aa1137bf06d36eb6fe241-b72a5b7993fdf48ed7f140b48eefcf540de7a445.jpg\" alt=\"\" \/><noscript><img decoding=\"async\" class=\"lazyload\" src=\"http:\/\/rb.dev.caspianmedia.com\/wp-content\/uploads\/2016\/03\/media.caspianmedia.comimaged633dbd5bc5aa1137bf06d36eb6fe241-b72a5b7993fdf48ed7f140b48eefcf540de7a445.jpg\" alt=\"\" \/><\/noscript><\/p>\n<p><strong>(3) British Airways Executive Club<\/strong><\/p>\n<p>While Marriott on the previous page will take care of your stays, British Airways will commend you for racking up the air miles.<\/p>\n<p>Free to join, BAs Executive Club offers a world of benefits with users securing club currency Avios, which is earned when customers book flights. Spending will build up Tier points, which will allow users to build up from a basic Blue member right up to high-flying Executive Club Gold member, unlocking more benefits in the process.<\/p>\n<p>Priority check-in and boarding, seat selection, business lounge access and extra baggage allowance are just some of the freebies up for grabs with the memberships, with the increasing number of benefits an incentive for scaling up the Tier points.<\/p>\n<p>While Avios can be collected through flights, it can also be made from partnering hotels and car hire companies, even retailers such as Tesco. And it can be spent on flights, cabin upgrades, accommodation, tours and experiences such as hot air balloon rides and, yes, alcohol.<\/p>\n<p><strong>Check out the videos below for how to become an Avios master and what life as a Gold member is like:<\/strong><\/p>\n<p class=\"article__video\"><iframe class=\"lazyload\" data-src=\"http:\/\/www.youtube.com\/embed\/m6XxUicndps wmode=transparent&amp;autoplay=0\" width=\"900\" height=\"500\" frameborder=\"0\"><\/iframe><\/p>\n<p class=\"article__video\"><iframe class=\"lazyload\" data-src=\"http:\/\/www.youtube.com\/embed\/MDaUoSeSUn8\" width=\"900\" height=\"500\" frameborder=\"0\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p class=\"article__link article__link--visit\"><a class=\"button\" href=\"http:\/\/realbusiness.co.uk\/article\/31292-how-to-get-and-keep-customers-with-gifts-and-rewards\" data-icon=\"????\">How to get and keep customers with gifts and rewards<\/a><\/p>\n<p>&nbsp;<\/p>\n<p class=\"article__image\"><img decoding=\"async\" class=\"lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"http:\/\/rb.dev.caspianmedia.com\/wp-content\/uploads\/2016\/03\/media.caspianmedia.comimage22b83990de62b3645e3faceec7d9ba88-14fbc2960d77c0f12dfb5c4dc330f57e1513c4a4.png\" alt=\"\" \/><noscript><img decoding=\"async\" class=\"lazyload\" src=\"http:\/\/rb.dev.caspianmedia.com\/wp-content\/uploads\/2016\/03\/media.caspianmedia.comimage22b83990de62b3645e3faceec7d9ba88-14fbc2960d77c0f12dfb5c4dc330f57e1513c4a4.png\" alt=\"\" \/><\/noscript><\/p>\n<p><strong>(4) ASOS A-List<\/strong><\/p>\n<p>Weve covered food, accommodation and transport, which brings us to fashion. In March, we witnessed just how passionate fashionistas can be when it comes to securing their goods, with <a href=\"http:\/\/realbusiness.co.uk\/article\/33292-management-of-angry-customers-by-missguided-is-like-waving-a-red-rag-to-a-bull\">Missguided blasted for its website failure and the way it managed the frustrated crowd.<\/a><\/p>\n<p>Many shoppers cited turning to ASOS during the downtime instead, which would have provided an opportunity to increase the number of members joining it&#8217;s A-List platform.<\/p>\n<p>The earn-as-you-shop system was launched in February, providing customers with five points for each 1 spent. In turn, 500 points (a 100 spend) will reward shoppers with a 5 voucher.<\/p>\n<p>As with BAs Executive Club, A-List encourages users to build up to different levels, with level one requiring 400 points to unlock, while it will take 10,000 points to reach VVIP status on level four.<\/p>\n<p>The various benefits include days where bonus points can be made, advance sales warnings and access, special competitions and exclusive event invitations to ASOS HQ. Meanwhile, treats from partners including Krispy Kreme, Spotify, STA Travel and Metcalfes Skinny are also available.<\/p>\n<p>In December 2015, ASOS reported 10.7m active customers, so there&#8217;s a huge opportunity to give back and build on that number with the reward scheme.<\/p>\n<p><strong>Check out details on the A-List life below:<\/strong><\/p>\n<p class=\"article__video\"><iframe class=\"lazyload\" data-src=\"http:\/\/www.youtube.com\/embed\/mARnzMsgnzA\" width=\"900\" height=\"500\" frameborder=\"0\"><\/iframe><\/p>\n<p class=\"p1\"><em>If you&#8217;re thinking about introducing loyalty schemes to your business, <a data-wpil=\"url\" href=\"http:\/\/realbusiness.co.uk\/will-women-save-the-economy\">there are eight things you need to ask marketing directors before investing.<\/a><\/em><\/p>\n<p><a style=\"line-height: 18.2px;\" href=\"https:\/\/plus.google.com\/u\/0\/116298058097307117942rel=author\" rel=\"author\">By Zen Terrelonge<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It pays to treat your customers nicely, and we&rsquo;ve highlighted the businesses doing an excellent job of giving back to shoppers by revealing the world&rsquo;s most effective reward schemes.<\/p>\n","protected":false},"author":3,"featured_media":12481,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false,"footnotes":""},"categories":[11928,2001],"tags":[2866,3182,2783,2010],"class_list":["post-12480","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-loyalty-rewards","category-sales-and-marketing","tag-loyalty","tag-loyalty-schemes","tag-rewards","tag-surreal-business"],"views":3002,"_links":{"self":[{"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/posts\/12480","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/comments?post=12480"}],"version-history":[{"count":0,"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/posts\/12480\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/media\/12481"}],"wp:attachment":[{"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/media?parent=12480"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/categories?post=12480"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/realbusiness.co.uk\/wp-json\/wp\/v2\/tags?post=12480"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}